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Product questions, order support, delivery assistance or business enquiries— our team is ready to help you with clear and timely support.

Customer Inquiry

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For product information, order support, delivery assistance, complaints or any customer-related enquiry, our team is ready to help.

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Business / Job & Career Inquiry

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For business opportunities, partnerships, distributorship, job applications or career-related enquiries, connect directly with our team.

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Monday–Saturday
9:30 AM–6:00 PM
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Email usinfo@excelherbal.in
Head OfficeNH-21, VPO Nagchala, Mandi, H.P. 175021
6 DaysWeekly support
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Share your question or concern. Customer support messages will open securely in WhatsApp and go directly to our customer-care number.

1
Order & Delivery SupportOrder tracking, delivery status, address changes and COD queries.
2
Product AssistanceProduct usage, ingredients, availability and personal-care guidance.
3
Complaint ResolutionDamaged, incorrect or missing product assistance with order details.

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The Head Office is located at Nagchala, Mandi. Other listed locations are service and branch references used by the Excel Herbal network.

📍

Head Office — Nagchala

Excel Herbal, NH-21, VPO Nagchala, District Mandi, Himachal Pradesh — 175021.

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Excel Herbal, NH-21, VPO Nagchala, Mandi, Himachal Pradesh 175021.

EXCEL HERBAL Head Office — NH-21, VPO Nagchala, Mandi, Himachal Pradesh 175021 Get Directions
Quick answers

Frequently Asked Questions.

Helpful information about products, orders, delivery, payments and after-sales support.

Excel Herbal offers skincare, hair care, beauty care, herbal cosmetics, creams, lotions, shampoos, conditioners and other daily personal-care products.

Products are designed for regular use. Customers should always read the product label, ingredients and usage instructions before application.

Visit the Shop section, select your product, add it to the cart and complete checkout with your delivery and payment details.

Available options may include UPI, debit card, credit card, net banking and Cash on Delivery for selected serviceable pincodes.

Cash on Delivery may be available for selected locations depending on courier-partner serviceability.

Orders are usually delivered within 3–7 working days. Delivery can take longer because of courier delays, weather or other external factors.

Yes. After placing an order, customers can check available order-status and tracking information from the My Account section.

An address can generally be changed only before the order is shipped. Contact support promptly with your order details.

Contact support immediately and share the order details along with clear photographs of the damaged or incorrect product.

Yes. Excel Herbal provides support for order questions, complaints, delivery issues and product-related enquiries after purchase.

Need immediate assistance? Talk to our team.

Use Customer WhatsApp for order and delivery support, or call the Business Enquiry number for sales, dealership and corporate matters.

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