Customer Support
Start with normal customer support, return support or the Product Complaint form so the issue receives a reference and can be reviewed.
Customer Escalation
Grievance Redressal
If a previously submitted support request or product complaint remains unresolved, use its reference number to escalate it for review.
Grievance Escalation
Use this level when your registered complaint/support request needs further review.
complaint@excelherbal.in9816902817Response target: 2 to 7
Escalate
Request further review
Enter the reference issued with your earlier request and the same mobile number used when it was submitted.